PickleballGalaxy Q&AAnswer
Mar 20, 2024 - 07:22 AM
You can find our return policy here
Please note that we will not pay for the shipping back to us.
Shoes and Clothing must come back in brand new shape. Feel free to try them on at the house, but please do not play on the court unless you plan on keeping them. Please be aware that most companies will not accept return of shoes under any circumstances. We offer this luxury understanding the difficulty in purchasing quality pickleball shoes but you as the customer must realize that Nobody wants return of USED sneakers!! The following rules must be followed to receive credit or exchange on sneakers:
- Please inspect your pair of shoes before using them on the court. Call us with any problem with the shoe before you wear them
- To be sure of fit, lace up the shoes and walk around INDOORS
- Shoes MAY NOT be returned if worn outside or used on a court. We do not accept returns that show any wear, debris in the sole, creases in the leather, or soil and dust on the shoes. PickleballGalaxy will not credit back shoes in this non-returnable condition. We will ship the shoes back to the customer at the customers expense if requested.
- All returns must be made within 30 days of receipt of the shoes.. NO EXCEPTIONS!!
Please note that we will not pay for the shipping back to us.
