Answer
Mar 31, 2025 - 06:53 AM
You can read about our return policy here.
We know how important it is to find the perfect paddle! That’s why we offer a 30-day return window. If your paddle doesn’t meet your needs or feel just right, you can easily send it back for a refund or exchange—no need to call ahead.
***This return period allows you to enjoy using the paddle after purchase, but it’s NOT meant for trying out multiple options with the intent to return. If you're interested in exploring different/multiple paddles, we kindly ask you to check out our Demo Program . We want to ensure a fair process, so please note that we may deny returns in cases of policy misuse, including:
- Purchasing multiple paddles and returning most or all of them used
- Excessive returns of used paddles within a 12-month period
- Significant wear or damage within the 30-day period
- Returning paddles with signs of misuse: Submitting returns that show evidence of being used inappropriately or for unintended purposes
While you decide, please treat the paddle as if you’re planning to keep it and enjoy your normal gameplay.
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